ISL Online for Windows

Intuitive and reliable remote desktop platform

ISL Online is a remote access software designed to streamline customer support. With an intuitive layout and easy setup process, you can gain permanent and uninterrupted access by installing the remote agent on any target device. It allows you to manage unlimited and even unattended stations, and sort them into groups for easier navigation.

Backed by industry standards in end-to-end encryption, ISL Online ensures that you access and transfer data between various endpoints without worries. One key feature of this platform is its support for customization. You can add your brand visuals or insert additional elements that suit your workflow.

Exploring the ISL Online environment

Among remote access platforms, ISL Online boasts flexibility in terms of connectivity. With desktop apps, ISL Light is required to start a session, and the ISL Light Client is needed on the receiving end. Aside from the quick installation processes, the client device only needs to enter a session code to allow access. Conversely, you can direct your clients to www.islonline.net and simply key in the session code.

Beyond the standard remote control setup, the platform has other features to make remote support easier for clients. For example, your organization’s website can have a widget that automatically creates a remote session. You can also add a remote support button that redirects clients to the official client downloader—without having to write up custom lines of code. For local networks, you can set up Microsoft Remote Desktop Protocol (RDP) or Secure Shell (SSH) sessions for secure unattended access.

More importantly, below are some features that give ISL users unprecedented freedom and productivity:

• View Region: While other apps only show full-screen displays from the client device, this platform lets you define specific areas that will be visible.
• Session Recording: Its built-in recorder lets you capture your entire remote session, making it useful for documentation or training.
• Reconnect After Restarting: Its remote sessions automatically reconnect even after the client PC has been restarted, which is particularly useful for installing apps or updates.
• Live Chats and Video Calls: Establish real-time communications with the client device user and exchange information.
• Support for Multiple Displays: Flexible display capabilities allow you to switch between displays in a single window or display all monitors, each in a separate window.
• Force Black Screen: For compartmentalized access and privacy, you can black out the client display and restore it once you’re done.
• Two-Factor Authentication (2FA): Set up another layer of security through an authorized email or a third-party device.

Additionally, you can customize access and control availability from the client’s end for unattended access. To help manage multiple remote devices from one server unit, you can create computer groups by location, purpose, or other parameters for easier navigation.

Manage sensitive information with confidence

For its base security, ISL Online is equipped with AES 256-bit encryption which protects data traveling from the server to the client device. Additionally, access from both ends of the remote session is protected with RSA 2048/4096 bit, supported by Diffie-Hellman Key Exchange technology. Additionally, all instances of ISL Online are digitally signed, which means they are verified and traced back to the original software publisher.

To prevent conflicts with your existing security measures, it has a Port Filtering capability that automatically integrates with your firewall without additional configurations. Additionally, system administrators are given the ability to assign different permissions. This includes quickly enabling and disabling access to specific devices. To ensure client control and transparency, this platform does not support a stealth mode—with the receiving end capable of terminating the session anytime.

A powerful and versatile remote access tool

Overall, ISL Online offers a versatile alternative for large organizations and remote service providers who need to manage their remote sessions. Its support for different connectivity options makes it flexible for various applications. Even its remote sessions offer additional capabilities such as limiting end-user accessibility and customizing security protocols. With its different industry-standard technologies, you can securely manage multiple devices without worrying about unauthorized access.